Welcome to XPRESS AIDE LLC
Dependable, non-medical support in Nevada and New York.
Support that helps you stay comfortable, connected and independent.
XPRESS AIDE LLC provides dependable, non-medical support designed to help individuals remain comfortable, connected, organized, and independent.
Written service planAgreed before services begin
Screened teamBackground-checked and trained
Nevada
In-home support servicesNow accepting inquiries and referrals in Nevada. Services will begin in accordance with Nevada’s authorization and licensing requirements.
New York
Non-Medical Companion and Household SupportCompanionship, meal preparation, light housekeeping, errands and daily-routine support that make everyday life at home easier.
Conversation, activities and social engagement.
Learn more Household SupportMeals, light housekeeping and laundry.
Learn more Errands & OutingsGroceries, errands and appointment companionship.
Learn more Daily RoutinesReminders and household organization.
Learn moreHow It Works
View allOur Team
View allFor Referral Partners
Refer nowCase managers, discharge planners, social workers and families can refer individuals in Nevada today. We respond promptly and keep you informed.
Ready to talk about support?
It takes about two minutes. There’s no cost and no commitment to ask.
Nevada
In-home support servicesXPRESS AIDE LLC is now accepting inquiries and referrals in Nevada. Services will begin in accordance with Nevada’s authorization and licensing requirements. Reach out now and we’ll guide you through next steps.
Personal Support
Planned servicesRespectful assistance with daily living, matched to a written service plan.
- Help with bathing, grooming and dressing
- Moving safely around the home
- Daily-routine support
Homemaking
Planned servicesA clean, organized home and regular meals.
- Meal preparation
- Light housekeeping and laundry
- Errands and household organization
Companionship
Planned servicesFriendly, consistent company that brightens the day.
- Conversation and activities
- Social engagement
- Reminders and routines
Respite
Planned servicesScheduled time off for family caregivers.
- A few hours or regular shifts
- Coverage when plans change
- Updates after each visit
Non-Medical Companion and Household Support
New YorkFriendly, reliable help with the everyday tasks and routines that keep a home running smoothly, so you or your loved one can stay comfortable, connected and independent.
- Companionship and social engagement
- Meal preparation
- Light housekeeping
- Laundry and linen assistance
- Grocery and errand assistance
- Appointment companionship without transportation
- General household organization
- Reminders and daily-routine support
Companionship
Conversation, activities, walks and company for appointments, so no one has to go it alone.
Household Support
Meal preparation, light housekeeping, laundry and linens, and keeping the home organized.
Errands & Routines
Grocery and errand assistance, plus friendly reminders that keep the day on track.
Inquiry or referral
Send the online form or call us. Tell us who needs support and what a typical day looks like.
Consultation & service plan
Our administrator reviews needs with you and prepares a written service plan you agree to before services begin.
Team member match
We match a trained team member to your plan and schedule, with backup coverage arranged in advance.
Ongoing check-ins
Regular supervision confirms the plan still fits. You can reach the administrator during service hours.
What you receive in writing
Before services begin, every client receives:
- Your written service plan
- Rates, billing and payment terms
- How price changes are handled
- Your client rights
- How to reach the administrator
- How to share a concern
The people who come into your home are held to clear standards.
Every team member follows a written service plan and is supervised by our administrator, so support stays consistent visit after visit.
Shenel Flemmings Martin
Shenel Flemmings Martin is the founder and owner of XPRESS AIDE LLC. Long before caregiving became her profession, helping others was already a natural part of her life. As a young girl, she would sometimes arrive home late from school because she had stopped to guide someone who was blind or help make sure that a person in need had something to eat or drink. Caring for others never felt like a chore to Shenel—it was something she genuinely enjoyed and felt called to do.
Her experience working as a Personal Care Aide strengthened that calling. She witnessed how patience, kindness, and dependable support could bring comfort and smiles to older adults and their families. Those experiences inspired her to create XPRESS AIDE, an agency founded on dignity, trust, respect, and compassionate care.
Shenel is personally committed to carefully screening caregivers and building a reliable team that treats every client with the kindness and consideration they deserve. For her, XPRESS AIDE is more than a business—it is the continuation of a lifelong passion and what she believes is her true purpose: helping people feel safe, supported, valued, and genuinely cared for.
Shenel Flemmings MartinFounder & Owner, XPRESS AIDE LLC
Orlando Chambers
Orlando Chambers is a valued member of the XPRESS AIDE team, supporting daily operations, staff coordination, onboarding, human-resources activities, and community outreach. He is dependable, hardworking, and always willing to step in wherever his support is needed.
Orlando brings patience, kindness, and a calm approach to everything he does. When challenges arise, he remains positive and focused on finding a solution, often reminding the team that things will work out in our favor. He listens carefully before responding, communicates respectfully, and takes the time to consider the feelings and needs of others.
His commitment to supporting our staff, clients, and families reflects the values at the heart of XPRESS AIDE. Orlando believes that everyone should be treated with dignity, understanding, and genuine care. His determination, thoughtful nature, and dedication to the company make him an important part of our team.
Orlando ChambersOperations Coordinator, XPRESS AIDE LLCBackground screening and verified references before hire.
Before hireTraining before the first visit, plus required training every year.
OngoingOur administrator reviews each service plan and checks in regularly.
RegularHand hygiene and clear procedures on every visit.
Every visitWhat Happens Next
Nevada Referrals
AcceptingNow accepting inquiries and referrals in Nevada. Services will begin in accordance with Nevada’s authorization and licensing requirements.
Prefer to Talk Now?
Are you accepting new clients in Nevada?
Yes. We’re now accepting inquiries and referrals in Nevada. Services will begin in accordance with Nevada’s authorization and licensing requirements, and we’ll keep you informed about timing.
What services are available in New York?
In New York we provide Non-Medical Companion and Household Support: companionship and social engagement, meal preparation, light housekeeping, laundry and linens, grocery and errand assistance, appointment companionship without transportation, household organization, and reminders and daily-routine support.
How do I make a referral?
Use the referral form or call us. Share your contact details and the individual’s, and we’ll follow up promptly with both of you.
How much do services cost?
Rates depend on the services and hours in your plan. Before services begin, you receive our rates, billing and payment terms in writing, including how any future price changes are handled.
What if our regular team member can’t make it?
We plan backup coverage ahead of time and send a team member trained for your plan. You’ll hear from us directly about any schedule change.
How do I share a concern?
Contact our administrator during service hours. Every concern is recorded and reviewed, and we tell you what we found and what we’re doing about it. You will never be penalized for raising a concern.
Still have a question?
Send it with your request and we’ll answer it on the call.